Fashion to Figure
Fashion to Figure is a plus-size fashion retailer acquired from bankruptcy by Saadia Group October 2020. 94 BBB complaints in 3 years (62 unanswered); Trustpilot 1.2/5 from 72 reviews (89% one-star); BBB 1/5 from 18 reviews. Saadia Group defaulted on a USD 45.3 million loan from White Oak Commercial Finance; lenders seized warehouse inventory via court injunction; distribution ceased December 30 2023. Website continued accepting orders through 2024 with customers paying and receiving nothing. No creator or ambassador non-payment complaints found on any platform.
DOCUMENTED INCIDENTS
Case 1 -- Ada L. Fraudulent Tracking (May 2024). BBB complaint 05/07/2024 1 star. Order for two dresses paid USD 7.99 shipping. Received only fraudulent tracking information. No package no customer service response.
Case 2 -- Cree T. USD 60.59 Unrefunded (March 2024). BBB 03/06/2024. Order placed 01/17 shipped 01/23 but returned to sender. No refund issued customer service unreachable.
Case 3 -- Systematic Failure Pattern 2024. Faith N. Freda C. (approx USD 200 order) Eunice K. Courtney M. Dee E. Perjah R. and Marie J. all documented on BBB February-September 2024: orders charged items not shipped or returned to sender phone lines disconnected emails unanswered. Multiple customers stated company appears to be out of business while still charging credit cards.
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